Privacy policy
Privacy Policy
Last updated: December 17, 2025
Racket Fits (“Racket Fits”, “we”, “us”, or “our”) operates the website racketfits.com (the “Site”) and provides related products and services (collectively, the “Services”). This Privacy Policy describes how we collect, use, and disclose personal information when you visit or make a purchase from the Site, or otherwise communicate with us.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
- Personal Information You Provide: Name, email address, phone number, billing and shipping address, and order details. Payment information is processed securely by third-party providers (Shopify Payments/Stripe); we do not store full credit card numbers.
- Information Collected Automatically: IP address, browser and device information, and pages viewed.
- Cookies and Tracking: We use cookies to operate our Site. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill orders and manage returns.
- Communicate with you regarding purchases or customer support inquiries.
- Prevent fraud and ensure site security.
- Advertising and Analytics: We use third-party service providers, including Google, to serve advertisements on our behalf across the internet. These third parties may use cookies and device identifiers to show you ads based on your past visits to our Site.
3. Sharing Your Information
We share your personal information with trusted third parties only as necessary to provide our services:
- Shopify: To host our online store and process data.
- Shipping Partners: To deliver your orders from our warehouses.
- Advertising Partners: We use Google Ads and Google Analytics to help us understand how our customers use the Site and to show relevant ads.
- Compliance with Law: We do not sell, rent, or trade your personal information. We do not "sell" or "share" your personal information for cross-context behavioral advertising as defined by applicable US state laws.
4. Your Opt-Out Rights
You can opt out of targeted advertising at any time:
- Google: Visit the Google Ad Settings page.
- General Opt-Out: Visit the Network Advertising Initiative (NAI) opt-out page.
5. Security and SSL
The security of your personal information is important to us. All sensitive information (including payment details and personal contact info) is collected on secure, SSL-protected pages and encrypted using industry-standard technology. While no method of transmission is 100% secure, we follow all PCI-DSS requirements to protect your data.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Racket Fits
300 K St NW, Apt 301
Washington, DC 20001, United States
Phone: +1 (510) 423-2850
Email: [email protected]
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)